After hours
Things break on their own schedule. Callers get the same calm, professional answer at night and on weekends as they do at 9 AM.
AI receptionist for service businesses
Every call answered.
Every call answered.
Every job booked.
Pulse Rank picks up when your team can't — nights, weekends, and while everyone is out on jobs. It follows your prices, hours, service area and technician schedule, and books the visit straight into your schedule.
- No setup fees
- Live in under a week
- Keep your phone number
Northside Appliance RepairInbound · (706) 555-0142
Thanks for calling Northside Appliance Repair, this is Maria. How can I help?
My washer won't drain. Can someone come out tomorrow?
We cover 30303. The visit is $89 and goes toward the repair. Tomorrow I have 1 to 4 PM — does that work?
Yes, that works.
Is 706-555-0142 the best number to reach you?
Caller ID confirmed
Yep.
You're all set for tomorrow between 1 and 4.
02:14Booked · Washer repair
Telegram · just nowNew job bookedWasher repair · Tomorrow 1–4 PM · ZIP 30303
Built for
Appliance repair HVAC Plumbing Electrical Painting Decks & outdoor Cleaning Lawn & garden
Why it matters
A missed call is usually a missed job.
People call the first company that answers. Pulse Rank makes sure that's you — at the moments your team can't get to the phone.
Everyone's on a job
No more letting it ring because the tech's hands are full. The call is answered, the visit is booked, and your team gets the details.
The Monday rush
When several customers call at once, each one gets an answer instead of hold music or a voicemail box.
How a call goes
From "hello" to a booked job.
Every step follows your rules — your service area, your prices, your schedule. Nothing gets booked that your team couldn't actually do.
Answers and listens
Greets callers with your business name and finds out what's going on — even if they mention two problems at once.
Checks your service area
Reads the ZIP code back and checks it against your coverage before going any further.
States your visit fee
Says your price for that service out loud, before anything is booked — so there are no surprises at the door.
Offers a time that fits
Offers an open window that suits the caller. If it doesn't work, it asks what does and finds the best match.
Confirms the number
Uses caller ID:
Is 706-555-0142 the best number to reach you?
No reciting digits one by one.Books it and tells you
The job lands in your schedule with the right technician, and you get an instant Telegram alert.
Not a call it should handle? Complaints, billing questions and anything unusual go to your team — as a live transfer or a callback request, however you prefer.
Features
Built around how service calls really go.
Accents, side questions, two appliances in one visit, a caller who changes their mind — it's designed for the messy reality of the phone.
Natural, honest voice
Calm and professional, answers side questions, and moves the call forward. If a caller asks, it always says it's an AI assistant.
Real scheduling logic
Only offers times inside your business hours, technician schedules, ZIP coverage, time off and blocked dates.
Your prices, said right
Different visit fees by service — washer, refrigerator, double oven, AC — stated clearly before every booking.
Gets the details right
Confirms the callback number from caller ID, reads back the ZIP, and updates the booking if the caller corrects something.
Instant job alerts
Every booking goes to your Telegram with the customer, address, service, window and technician — the moment it's made.
Cancel & reschedule
Returning customers are found by their phone number and can move or cancel a visit without calling the office.
Getting started
Live in under a week.
Start small — one number, one team. Once the calls sound right, scaling up is easy.
01
Forward your number
Your business number stays the same. Calls are forwarded to Pulse Rank, and you can switch back any time.
02
Add services & prices
What you offer, your visit fees, and the ZIP codes you cover.
03
Set your schedule
Business hours, technician workdays, time off and blocked dates.
04
Go live & refine
We run test calls with you, go live, and fine-tune from real calls.
Pricing
Simple monthly plans.
Founding-client rates. No setup fees, no long contracts.
Small
$99/mo
One business line and lighter call volume.
150 minutes included$0.85 per extra minute
- Booking & Telegram alerts
- Basic schedule rules
Starter
$229/mo
Dependable call handling without hiring full-time office coverage.
400 minutes included$0.75 per extra minute
- Service-specific pricing
- Schedule rules & blocked dates
- Cancel & reschedule by phone
Growth
$399/mo
More calls, more technicians, more scheduling complexity.
800 minutes included$0.65 per extra minute
- Multi-technician scheduling
- More customization & onboarding
- Priority setup support
Pro
$679/mo
Busy teams that need strong daily call coverage.
1,500 minutes included$0.59 per extra minute
- Higher scheduling volume
- Priority support
Business
$1,049/mo
Larger teams with heavier daily call flow.
2,500 minutes included$0.52 per extra minute
- High-volume call handling
- Faster rollout help
Enterprise
$1,899/mo
High-volume operations that want tailored setup.
5,000 minutes included$0.48 per extra minute
- Custom rollout support
- Built for scaling teams
Every plan includes the client portal, Telegram alerts and unlimited admins.
FAQ
Common questions.
How long until we're live?
Most teams go live in under a week — sometimes the same day if your services, hours and ZIP coverage are already organized. We set everything up, run test calls with you, and only then switch your number over.
Do I keep my existing phone number?
Yes. Your business number stays the same. Calls are forwarded to Pulse Rank, and you can switch the forwarding off any time.
What happens on a complicated call?
Complaints, billing questions and anything out of the ordinary are handed to your team — either transferred live to your number or sent as a callback request, depending on how you set it up.
Can it handle accents and noisy calls?
It's tuned for real phone audio — accents, speakerphone and background noise. If it can't make something out, it asks again rather than guessing.
What if it mishears something?
It confirms the important parts before booking — the ZIP code, the callback number and the appointment window — and the caller can correct anything. Every booking also comes to you in Telegram right away, so your team sees it immediately.
Do callers know they're talking to an AI?
If they ask, yes — it never pretends to be a person. It introduces itself by name and, when asked, says it's the company's virtual assistant.
Where do I see calls and bookings?
In your client portal: your calls, your jobs and your schedule, all in one place — plus instant Telegram alerts for every new booking.
Let's get your phones answered.
Tell us about your business and we'll set up a quick call to walk through your setup. Most teams go live in under a week.
Already a customer? Log in to your client portal →